Return and Refund Policy

Welcome to the I.R.C. Components return and refund policy. Your satisfaction is our priority, and we are committed to providing a hassle-free shopping experience. Here, you’ll find all the necessary information about returns and refunds for your purchases on I.R.C. Components.

Returns Within 14 Days
We are happy to accept returns within 14 days from the delivery date of your order. If, for any reason, you are not satisfied with your purchase, please contact our Customer Service to initiate the return process.

Return Conditions

• Returned items must be in new condition, unused, and free from obvious signs of wear or damage.
• Items must be returned in their original packaging, including all accessories and tags.
• Customized or made-to-order products may not be eligible for return unless they are defective or fail to meet quality standards.

Return Process

1. Contact our Customer Service to obtain a Return Merchandise Authorization (RMA) number and detailed instructions on how to proceed.
2. Securely pack the items to prevent damage during transit and include a copy of the return authorization in the package.
3. Return the items using a trackable shipping service and retain the tracking number for your records.

Refunds
Once we receive and inspect the returned items and verify they meet the return conditions, we will proceed with a refund or replacement. The refund will be processed using the original payment method used for the purchase. Please note that original shipping costs are non-refundable unless the returned item is defective or non-compliant.

Defective or Incorrect Products
If you receive a defective item or one that differs from your order, please contact us within 14 days of delivery. We will do our best to resolve the issue promptly and efficiently by offering a full refund or a replacement at our discretion.

Contact Us
Our Customer Service team is available to assist you with any questions or concerns regarding returns and refunds. You can reach us via email at info@irccomponents.it or by phone at +39 010 8352973.

Thank you for choosing I.R.C. Components. We are dedicated to providing you with high-quality products and exceptional customer service. We hope your purchase meets your expectations, but if you need to return an item, we will do our best to make the process as straightforward as possible.